You can pay immediately using major credit/debit cards, PayPal, or a checking/savings account (ACH debit) at our online checkout. Or, submit a purchase order and receive an invoice that you have 30 days to pay electronically ("manual invoicing").
- Credit/debit cards (MasterCard, Visa, American Express, Discover) and PayPal may be used for any purchase.
- ACH debit is available only to U.S. customers for annual plans, and requires a minimum purchase of 2 seats (licenses).
- Manual invoicing is available only for initial and renewal purchases of $500 or more. See here for more information.
Why was my credit card declined?
Macabacus does not reject transactions—either your card's issuer (bank) or our payment gateway (PayPal or Stripe) does. If your card's issuer declined the transaction, you will have to contact it to learn why as we do not have that information. If our payment gateway rejected the transaction, it is often because the card has been linked to fraudulent activity. This occurs most frequently with transactions that originate in certain countries, but determining the exact reason for the decline requires additional information from our gateway, which can take several days to obtain and may ultimately be inconclusive.
So, the easiest solution is to try another credit card, or use another payment method described above. If alternative payment methods are not available to you, we may be able to try another payment gateway to see if it allows the transaction, or request that the gateway stop blocking the card (which can take several days).